Shipping policy

At Supreme Kesri, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During peak seasons or high order volumes, processing may take slightly longer.

2. Shipping & Delivery Time

  • Estimated delivery time across India: 3–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and courier availability.
  • Remote areas may require additional time for delivery.

3. Shipping Charges

  • We offer Free Shipping across India on most orders.
  • Any applicable shipping charges (if any) will be clearly displayed at checkout before payment.

4. Shipping Partners

  • We partner with trusted courier services such as Delhivery, Blue Dart, DTDC, and other reliable logistics providers to ensure safe delivery.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS.
  • You can track your order status anytime using the provided tracking link.

6. Delivery Attempts

  • Our delivery partners will make up to 2–3 attempts to deliver your order.
  • If delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us.

7. Address & Contact Details

  • Please ensure that your shipping address and contact number are accurate.
  • We are not responsible for delays or failed deliveries due to incorrect details provided by the customer.

8. Delays & Exceptions

  • While we strive for timely delivery, delays may occur due to:
    • Weather conditions
    • Logistics issues
    • Public holidays
    • Unexpected circumstances beyond our control

9. Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
  • We will assist you with a replacement or resolution at the earliest.

10. International Shipping

  • Currently, we ship only within India.
  • For international orders, please contact us before placing an order.

11. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: care@supremekesri.com
📞 Phone: +91 93120 53636

Note

By placing an order with us, you agree to the terms outlined in this Shipping Policy.